Privacy Policy
Last Updated: December 9, 2024
Table of Contents
1. Information We Collect
Silver Journey Hub collects information to provide, improve, and customize our services. We collect information in the following ways:
Information You Provide
- Account registration information (name, email, phone, age, preferences)
- Profile information (interests, location, preferences)
- Payment information (processed securely through third-party providers)
- Communications with our support team
- User-generated content (reviews, testimonials, posts)
Information Collected Automatically
- Device information (browser type, IP address, operating system)
- Usage information (pages visited, time spent, links clicked)
- Location information (with your permission)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain our services
- To process transactions and send confirmations
- To send promotional emails and updates (you can opt-out anytime)
- To improve and personalize your experience
- To communicate with you about service changes
- To comply with legal obligations
- To prevent fraud and enhance security
- To conduct research and analytics
3. Information Sharing
Third-Party Service Providers
We share necessary information with third-party partners (travel companies, yoga studios, dating services, etc.) to provide the services you request. These partners are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law or in response to lawful requests from government agencies.
Business Transfers
If Silver Journey Hub is involved in a merger or acquisition, your information may be transferred as part of that transaction.
No Sale of Information
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
Silver Journey Hub implements industry-standard security measures to protect your information, including:
- SSL encryption for data in transit
- Secure servers with firewalls
- Regular security audits
- Limited employee access to personal data
- Password protection and two-factor authentication options
While we strive to protect your information, no system is completely secure. You acknowledge that you provide information at your own risk.
5. Cookies
Silver Journey Hub uses cookies and similar technologies to:
- Remember your preferences
- Track site usage patterns
- Authenticate your sessions
- Improve our services
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
6. Your Rights
Access & Portability
You have the right to access, review, and receive a copy of your personal information.
Correction
You can update or correct your profile information anytime through your account settings.
Deletion
You may request deletion of your account and associated data by contacting support. Some information may be retained for legal purposes.
Opt-Out
You can opt-out of promotional communications by clicking "unsubscribe" in emails or adjusting your preferences.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request data deletion anytime, though some information may be retained for legal compliance.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Privacy Team
Silver Journey Hub
Email: privacy@silverjournhub.com
Phone: 1-800-SILVER-1
California Residents (CCPA)
California residents have specific rights under the California Consumer Privacy Act. You have the right to know what personal information is collected, used, and sold. Contact our Privacy Team for more information.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date. Your continued use of Silver Journey Hub constitutes your acceptance of our updated Privacy Policy.